TECHNICIAN

We’re seeking detail-oriented and friendly individuals who can provide top-quality customer service along with technical proficiency. Candidates for this position should be 18, or participating in a qualified work-experience education program at school.

Responsibilities include:

• safely guiding vehicles into service bays
• greeting customers upon arrival
• verifying service and safety requirements
• discussing pre-existing conditions with the customer and the other technicians
• recommending services as needed
• performing limited computer data entry
• communicating effectively with the crew and customers
• performing some exterior maintenance of vehicles

GREETER

Our greeters provide a friendly and professional experience to customers as they arrive.

Responsibilities include:

• greeting customers upon arrival
• maintaining good traffic flow during peak periods
• generating work orders and recommending services as needed
• computer data entry
• maintaining order accuracy and completeness
• communicating effectively with the crew and customers
• performing some exterior maintenance of vehicles

LEAD TECHNICIAN

Lead Techs have all the qualities of our Technicians, but with the addition of supervisory skills. This position provides the training and development needed to progress to management.

Responsibilities include:

• opening and closing the store consistently
• mentoring team members
• counting inventory
• assisting the Assistant Manager and Store Manager in setting and meeting production goals
• controlling cash shortages and inventory shrinkage
• ability to effectively perform in other positions

• mentoring team members
• counting inventory
• assisting the Assistant Manager and Store Manager in setting and meeting production goals
• controlling cash shortages and inventory shrinkage
• ability to effectively perform in other positions

ASSISTANT MANAGER

After mastering the position of Lead Technician, many individuals are promoted to Assistant Manager. To succeed in this position, experience in store operations and the oil change process is required.

Responsibilities include:

opening/closing the store consistently

training and development of team

ordering inventory and performing other inventory functions

assisting the Manager in setting and meeting production goals

controlling cash shortages and inventory shrinkage

ability to effectively perform in other positions

STORE MANAGER

This position requires advanced knowledge of all of the functions of the above-mentioned positions, plus exceptional supervisory skills. Individuals in this position are essentially responsible for all operations at their store. Superior customer service skills are necessary, and Oil Changer Management Development experience is required.

Responsibilities include:

training and development of a team

scheduling and labor control

ordering inventory and performing other inventory functions

setting and meeting production goals

controlling cash shortages and inventory shrinkage

ability to effectively perform in other positions